The fastest way to handle special requests after you’ve made a booking with us is to contact your hotel directly using the contact details found in your confirmation email.
Most hotels manage their own bed preferences, cribs, and early check-ins based on real-time availability.
In this article...
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How to submit a special request
To add a special request to your hotel booking, you’ll need to contact the accommodation directly using their contact details in your confirmation email.
Common examples of special requests
Depending on the hotel's availability, you may be able to request:
- Bedding preferences: such as: king-size bed, double bed, or twin beds
- Room location: a quiet room, a room with a view, or close to the elevator
- Accessibility needs: wheelchair-accessible rooms, roll-in showers, or visual/audio alert systems.
- Family amenities: baby cribs, cots, or connecting rooms
- Arrival adjustments: early check-in or late check-out requests
Traveling with pets
If you're planning to travel with a pet or service animal, we highly recommend contacting the hotel directly before you book. This allows you to verify their specific pet policy, check for any restrictions, and confirm if any additional fees apply.